Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our website, subscribe to the newsletter, contact us directly through email or visit us in the Gallery and in connection with other activities, services, features or resources we make available directly to clients and on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities or being offered items of interest privately.
Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site through Google Business Tools.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
What data do we collect from you and what do we do with it? Our main aim in gathering your personal information is to provide you with a customised service and send you information about items of interest or events in relation to Rhodes Antiques and Fine Art Ltd ONLY.
We have set out below the types of personal data that we collect and process, the purposes for which we use it and the legal grounds on which we process it. By dealing with us, you are giving your consent to this use. We do not share your information with any third parties unless with your personal written consent.
Examples of personal data
(please note that the list is not exhaustive)
Legal grounds for processing
To provide you with requested services
(for example, purchasing selling, valuations, storage, shipping, restoration, expertise)
· name, title, and contact details (including email address, postal address, telephone numbers)
· your bank account details (if we need to pay you) or payment card details or bank transfer receipt (if you need to pay us)
· the person or organisation who has introduced you, and any fee they receive
· nature of the services including contractual terms
· records of your communications with us (including instructions recorded over the telephone or online logs)
Performance of a contract
To provide you with details about upcoming items, other events that interest you, and Rhodes Antiques and Fine art Ltd wider services
· your name, email address and/or postal address
· your marketing and communication preferences
Legitimate Interests (for clients who have previously requested or received services)
Consent (for clients who have not requested or received services but have signed up to receive Rhodes Antiques and Fine art Ltd news online, at an event, by talking to a member of staff
To create and maintain records on items to assist with checks on authenticity, provenance and title and prevent fraud, theft or other unlawful activities
· your interest in, possession of, or ownership (historic or current) of any relevant art object, or similar object
· allegations of fraud, theft or other unlawful activities relating to an object connected to you
· communications with the police, courts, regulators or other government or law enforcement authorities in relation to you or your object
To monitor the performance of our website and make your user experience better
· your internet address
· your browser type and operating system
· the data obtained from cookies, web logs and other similar technologies that monitor the use of our website and deliver more appropriate advertisements on or beyond our website
To monitor your use of our services, train our staff, improve customer service, improve our website and improve your client or user experience your complaints, opinions, responses to our surveys or market research
Rhodes Antiques and Fine art Ltd also collects and uses Users’ personal information for the following purposes:
· To send periodic emails If the User confirms via email, verbally or in writing or by opting-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
· To offer clients items of interest
Based upon clients enquiries we may well get in touch to offer any other or new items that may well be of interest.
How long do we keep your data? Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected or the law requires.
We usually keep any general email correspondence with you for a period of five years, then delete it. We conduct periodic reviews of the personal data we hold online for both email and website and delete data that is no longer needed.
At the end of the retention period – which may be up to 7 years in accordance with HMRC requirements – all personal data associated will either be deleted completely or anonymised. For example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Security We treat all personal data with the utmost care and take all appropriate steps to protect it.
Note that the internet is not a secure medium and we cannot absolutely guarantee the security of your personal information provided over the internet. However we have put in place various security measures as set out below: Our website and associated databases are secured by ‘https’ technology and protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. Our website uses the latest technology with full backups. Access to your personal data is password protected. All outgoing and incoming email is scanned for viruses. Our system is regularly monitored for possible vulnerabilities and attacks.
Controlling your personal information If you have previously consented to us using your personal data for direct marketing purposes, you may change your mind at any time and ask to be removed from our mailing list. Please phone, email or write to us to let us know. If you no longer wish to receive our eshots you may click the ‘Unsubscribe’ link at the foot of every enewsletter we send you. You are entitled to see the personal information held about you under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). If you wish to do this, please contact us. If at any time you would like to correct or update the personal information we hold about you, please contact us.
How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information. We do not share, sell, trade, or rent Users’ personal identification information to others.
Third party websites Users may find content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies
Your acceptance of these terms By using this Site, by contacting us directly or by leaving your contact details with us you signify your acceptance of this policy. If you do not agree to this policy, please do not leave or share your contact details with us. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Rhodes, Fine Art, Antiques & Interior Furnishing
584 Kings Road
London SW6 2DX
email@example.com / 0207 731 4008 / 07950 271898